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Insights on Entra ID, ABAC, license management, and IT service desk automation.
Entra ID vs Active Directory in 2026
Active Directory still runs in many places while Entra ID is becoming the standard. The state of play in 2026: what to do with your AD, when to move, what to keep hybrid.
RBAC vs ABAC: when to pick which
RBAC is simple and works up to a certain size. ABAC scales better but needs more setup. This is the practical decision point: when do you move from RBAC to ABAC?
Automate the service desk: stop handling access requests by hand
Access requests are a large share of service desk work and almost all of it is manual. Here is how to automate group membership in the Microsoft environment with rules, instead of per ticket.
Self-service access portals: the business case
A self-service access portal cuts tickets, lead time, and manager frustration. Real numbers and what you need to have in place for it to work.
IT offboarding checklist: what you can automate
The 15 steps of a complete IT offboarding in Microsoft Entra ID. Which you should automate, which you keep manual, and why the order matters.
Microsoft 365 license management: manual vs automated
Microsoft 365 licenses grow quietly until you don't remember which ones you're paying for. How to automate the full lifecycle and what it saves.